KIPLING LIMITED WARRANTY

The Kipling Limited Warranty covers any defects in materials or workmanship for one year from the date of purchase. Kipling reserves the right to deny warranty claims for products purchased from unauthorized sellers, including unauthorized online platforms. This warranty does not cover normal wear and tear or damage resulting from misuse, neglect, accidents, modifications, or unauthorized repairs.

If you believe your product is defective, please email us at Kipling_Consumer@vfc.com with the following information:

  • Internal white tags showing the style number
  • A photo of the product in its entirety
  • A photo of the defective area
  • Proof of purchase within 12 months from an authorized seller
  • Your full name, email address, and telephone number

This warranty provides you with specific legal rights, and you may have other rights that vary from state to state.

Include up to 5 product photos including the full product, problem area, internal white tag showing style number and retailer receipt.

Choose file to upload:

Maximum 5 files, size of 10MB. JPEG, GIF, PNG, TIFF, BMP, PDF

will then be disposed of responsibly. If you would like your original item returned to you in "as-is" condition, please mark the box at the end of this paragraph. Please note: If you mark the box, your item will be sent back to you, and you will not receive a merchandise credit or replacement for your item.

Notice For Items Returned For Repair

Typical return time is 3 - 4 weeks but return times may vary and may extend up to 6 weeks during peak times. Please ensure your item is cleaned prior to return. Our policy requires that all items accepted for repair must be clean. If your product is not clean, it will be sent back to you in as-is condition.